What is Changing
The only things we are really changing are the company name and the logo.
So from the 1st October we will be known as McDonald Water Storage.
The company continues to be family owned and managed exactly as before. We continue to manufacture our superior quality hot water storage solutions from our existing manufacturing facility with all the flexibility you have come to enjoy.
All of our warranty periods will continue.
Our bank details, company registration number and accounts details, terms and conditions are also exactly as previous – so the changes to your system are minimal.
And most importantly we will continue to provide the superior customer service we are renowned for.
So really, other than the logo, the only difference you will probably notice is the way we answer the phone and our email addresses.
Why Are We Rebranding
When we established the company in the 1940s, we were more of an engineering company, manufacturing a wide variety of products including Hudson bomber wings, skips, pre-fabricated plumbing kits, pipe and sheet metal fabrication and of course copper hot water cylinders.
But for the last 30-40 years, we have focused all of our efforts on superior quality copper hot water storage cylinders.
Whilst the name has served us well, it has caused a little bit of confusion with new customers, particularly as we grow our business throughout the UK.
So, as we look forward to the next 70 years and beyond, we wanted a name which communicated exactly what we can offer clients.
What Does It Mean For You
For most customers, the change in name to McDonald Water Storage will make very little difference to our relationship and the products and services you receive.
However, we hope it provides you with even more confidence in our ability to manufacture and deliver the complete range of hot water storage solutions.
We also believe that it will help our loyal customer base of installers and heating engineers to provide their customers with a brand which communicates the quality products we offer, backed with all the heritage, experience and personality that comes from a family business which has been established for over 70 years.
However, if you have any concerns or questions about the change in name, please do not hesitate to get in touch by emailing firstname.lastname@example.org
or give us a call on 01592 611123.