Testimonials

Any company can tell you how good they claim to be, but we prefer to let our clients do the talking for us. Check out some of the feedback we have had from clients.

 

London Boiler Company needed a supplier who were cost effective and wouldn't let us doen, McDonald Engineers UK fit both criteria.

Ian - Boiler Expert to BBC, ITV & C4

 

McDonald Engineers are a reliable supplier, providing quality products and knowledgeable advice when required.

Solar Panel Manufacturer, Forres

 

Having used McDonalds Engineers for the past 5 years we are continuously impressed with the level of service and speedy response received from them.  

We have ordered various different cylinders throughout the years including Cubeflow and bespoke and have always been impressed with the efficiency with getting these.

Response to enquiries is always fast and delivery of the cylinders are received in a timely manner. We would not hesitate to recommend McDonalds engineers and will continue to use them ourselves regularly.

Building Services Company, London

 

Our experience with McDonald Engineers was brilliant! They were very professional, fast delivery as requested by us and excellent customer service. It was easy to get in contact with whoever we needed to speak with and David was particularly helpful in ensuring the cylinder that we ordered was the correct specification.

Mechanical Contractor, London

 

Lee, great service that pal, was not expecting the quotation so quick. Bad thing is you have now given me more work to do haha. I'll pop that order over before close of play, thanks again my good man. Brilliant service.

Plumbers Merchants, North of England

 

We have been sourcing units from McDonald Engineers for the past 4 years in which they have been very helpful.

Over the years, we have been provided with various different hot water cylinders, cubeflow units and custom made cylinders for properties that do not have the space to install ready-made cylinders. 

Outstanding customer service is provided when ordering cylinders with McDonald Engineers.

When enquiring, we have always received units within a timely manner of the delivery date stated.

This we find is very important, as we are required to update our customers on the estimated arrival of the unit for scheduling purposes.

Installer, Kent

 

Hi Craig, I've never got into hot water with McDonald Engineers, they're too cool!!" They do what they say on the tin.

Installer, London

 

That's smashing David. Excellent service again, you guys are awesome!

Major Plumber's Merchant, Scotland

 

Craig, thank you again for all your help. I am so glad the store could be installed before Christmas. My heating engineers was very impressed with the quality of your product so, with the experience he has just had, he will no doubt be recommending McDonald Engineers to other customers.

Householder, London

 

Lee, Many thanks for all your help in getting us a specially-sized CUBEflow Thermal Store. My plumber installed it without any issues at all. It went in as smooth as silk and he was most complimentary about the design. Your support and service to me, at a time of some difficulty,was superb.

Householder, Sidmouth

 

Thanks Jamie. Apart from McDonald Engineers having first class products, the response time from you guys is second to none.

Installer, Central Belt

 

Just a note to say thanks for all your help. So helpful and professional since I first called you until we completed the job. Would be more than happy to recommend you guys. I will be straight on the phone should any other similar work come up.

Building Services Company, London

 

Thank you very much indeed for being so helpful and quick. It is greatly appreciated. Wish everyone was the same!

Landlord, Essex

 

Thanks for the information about the valves on the POWERflow Unvented.  I love you guys already – this is much easier!  Supplying the pressure reducing valve loose, let me fit it under the kitchen sink where the cold mains comes in and meant I got a balanced cold for the whole property!  Having both relief valves pre-fitted to the tundish make a huge difference.  A lot quicker than the stainless steel cylinders I used to fit with my previous company. Can't wait to install my next one.

Renewable Installer, England

 

I would just like to say how impressed I am with the customer service from you, Graeme and your other colleagues at McDonald Engineers. It was a key part of my decision to get the product from yourselves. It is great to see this is coming from a Scottish manufacturer. Keep up the good work!

Householder, Highlands

 

That is superb Lee, good to know that there are still companies like McDonald Engineers out there. Thank you for all your help.

Merchant, Inverness

 

I would like to express my gratitude for the exceptional service which we have been provided by McDonald Engineers from the first point of contact and continued support from Lee through Technical Sales, to the swift manufacturing and speedy logistics arranged by Susan. Well done all in manufacturing, technical sales and support.

Consultant, Cumbria

 

We would like to thank you for all the help & advice given to our engineers & for the speedy and efficient way you dealt with our enquiry. We are really pleased to have come across your company online after being let down by two other major companies. From the advise received prior to order right through to checking delivery, we found that your company delivered on every level of professionalism. We look forward to working with you in the future.

Installer, England

 

"We should be getting the order on the fact that we can put all connections where the plumber wants them, reducing time on site. He had priced another heat store but the extra work required to use the cheaper stainless one has swung it our way".

Installer, England

 

I write to thank your staff and your company for so generously and competently carrying out a repair on my tank. The staff could not have been more helpful and courteous.

Householder, Isle of Arran

 

Fantastic! Thank you so much for your help, you have definitely put all my worries to rest. I can't thank you enough for making this very hard decision so easy for me.

Householder, London

 

We recently ordered two of your THERMflow 210 units to work in conjunction with some air source heat pumps and they have been a roaring success.

Renewables Installer, Leicester

 

That is great news. I can program the works for next week, thank you for being so efficient. Not everybody gives you service like your company.

Major Contractor, Doncaster

 

Again, McDonald Engineers impress with their customer service. I always recommend you when talking to friends.

Householder, Crieff

 

Thank you for sorting out the solar cylinder, it's now in. The customer now says it's too hot!! Can I send it back to you so you can put some ice in it?

Jim, Solar Installer, Sidmouth

 

Can I just comment on the fantastic friendly service and technical assistance that you continue to provide. Your quality and attention to detail is superb

Stewart Gillespie, Contractor, Edinburgh

 

Thank you for your superb flexibility in manufacturing which allows us to install calorifiers which are designed to suit the space and not have to make do with a standard product. Very useful when it comes to small plant rooms

David Russell, Contractor, Edinburgh 

 

It’s great being able to sit down with your technical team to discuss the project and work together to agree the optimum size and specification. 

Brian Deuchars, Consultant Engineer, Scotland

 

Thanks for an exemplary service that is tailored to our every need

Chloe, Renewable Company, England  

 

We have used McDonald Engineers for various types of cylinder and find their quality and service to be excellent. Their ability to manufacture bespoke cylinders to exact specifications has made the cylinder installations much easier.

James Jenkins, Solid Fuel Installer, Wales.

 

It is a pleasure working with McDonald Engineers. Your specification and design help is excellent

Jack Clelland, Contractor, West Scotland. 

 

Thank you so much for coming out to site to help specify the size and design of the cylinder. The calorifier was not only solidly built to a high standard but also the back up service was just superb.

John Stirling, Plumbing & Heating Contractor, West Scotland.

 

 I have been fitting McDonald Calorifiers for years due to the quality of workmanship, technical help with specification and the sales staff always eager to help with any last minute alterations to fitting sizes. The quality of the manufacturing is second to none and the cylinders are always robust and well made.   

Gavin Buist, Plumbing & Heating Contractor, Perth 

 

Having dealt with McDonald Engineers for over 20 years, I continue to be impressed by their excellent service and quality. Delivery to site is another area where McDonald Engineers excel. I am pleased to be associated with McDonald Engineering, a Scottish manufacturing company who serve the Scottish and UK in a truly professional manner.

Jim Norris, Solar Thermal Installer, Scotland.

 

I have purchased numerous Commercial Unvented copper cylinders from McDonald Engineers and have found their product and service to be exemplary

Mohammed Hanif, Heating & Ventilation Company, Blackburn.

 

McDonald Engineers are a trusted and well thought of company at our Housing Group. Their professionalism and ‘can do’ approach is second to none and they have got us out of some very difficult situations, where other companies have not been willing to help. They offer a wide range of products manufactured to a high standard and are always helpful with bespoke requirements. I recommend them highly.

Simon Phillips, Housing Group, England 

 

Thank you for your excellent service and high quality product. It is so refreshing to get fast, efficient and personal service and to be able to contact you at any time to discuss and confirm the design. Your colleagues contacted me directly over one small point during manufacturing which we managed to instantly resolve – brilliant and no delays. Delivery was as planned and your advance notification allowed me to plan my work to fit in with the couriers. I wish you and your company every success and would have no hesitation in either recommending McDonald Engineers to others or returning to you myself.

Iain Tavendale, Installer, England